About Us
Travel lighter. Enjoy more.
CityAirLink was created to solve a simple problem: what to do with your luggage between hotel check-out and your flight or after landing before hotel check-in.
We provide same-day luggage transfer between Kraków Airport and selected hotels in the city. No storage. No waiting. No carrying heavy bags across town.
Just drop your luggage and enjoy your day.
Our Mission
Our mission is to make travel in Kraków smoother, lighter and more comfortable.
We believe your last day in a city should not be spent dragging a suitcase through cobbled streets and your first day should not begin with luggage logistics.
CityAirLink connects airport and hotel in a simple, reliable and secure way.
How We Work
- Secure luggage identification with CityAirLink Security Seals
- Digital tracking system
- Strict daily operational timelines
- Release protected by Order ID and PIN verification
- Secure online payments processed via Stripe
We focus on operational clarity and transparency so you always know what happens with your bags.
Our Team
CityAirLink is built by a Kraków-based team combining:
- technology development
- logistics planning
- customer service experience
We operate locally and understand how visitors move through the city.
Partners
We cooperate with selected hotels and service partners in Kraków.
Our goal is to build a trusted network that makes luggage transfer seamless and safe for travellers.
If you represent a hotel or travel business and would like to cooperate, please contact us.
Why CityAirLink?
- Transparent pricing
- Clear service rules
- Secure payment processing
- Simple booking
- Local operational team
We are building a service designed around reliability and simplicity.